Summer Conference Assistants

Group photo of Conference AssistantsThe Office of Conference Services is seeking key individuals to fill the positions of summer Conference Assistants. As a member of the summer Conference Assistant Team, students are frontline ambassadors of Manhattan College who greatly contribute to each guest's experience and the overall success of our summer program.

In addition, these roles provide an excellent hands-on learning opportunity for young professionals to work on their customer service, teamwork, management, problem-solving and interpersonal skills.

These positions are only open to Manhattan College students who are enrolled for classes in the Fall of 2019 or graduating in May 2019.

  • About the Conference Services Summer Program

    Annually during the summer conference season of mid-June through mid-August the Office of Conference Services operates as a fully functioning conference center inclusive of providing overnight accommodations, custom meal plans, private catering and rental of meeting facilities to the internal and external community. Clients range in group size from a handful to hundreds of guests with dreams of experiencing the bright lights of New York City while returning to the accessible and nestled community of Manhattan College. Although some guests are U.S. natives, a majority of our guests come from all over the world and vary in age from teens to adults.

  • Why Apply?
    As a member of the Conference Assistant Team you are an ambassador of Manhattan College and greatly contribute to our guests overall experience. The Conference Assistant Team is responsible for supporting the day-to-day operations on campus by executing three main areas of our client’s pre-assigned program, housekeeping, meeting facilities and customer service relations. Duties include preparing for guest arrival in the residence halls, facilitating room layouts in multipurpose event spaces all while providing great customer service from initial guest check-in throughout guest departure. The Conference Services summer program provides an opportunity for Manhattan College student’s to develop a quality work ethic while enjoying working with fellow students and campus resources.

Benefits

  • Paid Positions
  • Free Campus Housing
  • Free Meal Plan 

Job Descriptions

Two position types are available: Team Leader and Full-Time Conference Assistant. Each position offers different responsibilities and requirements. Please indicate on your application which position you are applying for.
  • Team Leader
    • Team Leaders will receive pay for assigned/hours worked and free campus housing in addition to three meals a day as compensation for on-call duties and responsibilities
    • Typical work schedule includes 35 - 40 hours per week as assigned. Additional hours maybe allocated based on demand.
    • Required to perform all tasks listed for a Full-Time Conference Assistant with additional supervisor responsibilities
    • Strong leadership qualities and comfortable leading a group of peers
    • Attention to detail and strong organizational skills  
    • Ability to communicate clearly and professionally
    • Operational knowledge of Microsoft Office and willingness to learn and operate conference services software
    • Flexibility to handle a variety of assigned responsibilities
    • Develop and lead training programs for the Conference Assistant Team
    • Ability to delegate tasks and follow through on task completion
    • Manage and control inventory of all Conference Service items (linen, equipment, supplies, etc.)
    • Available to work nights, weekends, holidays with a flexible schedule
    • Provide great customer service to clients with the ability to troubleshoot issues that arise
    • Lead by example through a positive, get-it-achieved attitude
    • Daily reporting to the Office of Conference Services Management Team
    **Employment period: Tuesday, May 21, 2019 - Sunday, August 18, 2019. All Team Leaders are expected to be available for work between these dates. Available to work nights, weekends and holidays as needed. Team Leaders will need to be available the week of Monday, May 13, 2019 for Team Leader training. This training schedule will be coordinated based on each Team Leaders final exam schedule to ensure there are no conflicts with academics.
  • Full-Time Conference Assistant
    • Full-Time Conference Assistants will receive pay for assigned/hours worked and free campus housing in addition to three meals a day as compensation for on-call duties and responsibilities
    • Typical work schedule includes 30-35 hours per week as assigned. Additional hours may be allocated based on demand. 
    • Attend required training sessions
    • Maintain cleanliness of residence halls from guest departure to arrival through housekeeping activities (removing trash and dirty linens, cleaning bathrooms and rooms, mopping floors, cleaning surfaces, making beds and placing down clean linens and supplies)
    • Regularly conduct inventory of linen, furniture, and equipment
    • Facilitate the setup and breakdown needs of tables and chairs for meeting facilities in accordance with room diagrams. This also includes the setup, management, and breakdown of audiovisual equipment in each event and conference venue
    • Greet guests upon arrival for check-in and farewell upon departure
    • Ensure the success of conference events via onsite presence and providing great customer service and support
    • Maintain organization of dining locations and the flow of guest traffic
    • Represent Manhattan College as an Ambassador for conference guests
    • Ability to problem solve in a fast paced environment
    • Able to work independently while also working well in a team environment  
    • Ability to multi-task and quickly adapt to last minute requests
    • Offer suggestions on program implementation and suitable efficiencies  
    • Ability to lift between 30 - 40lbs is required
    • Operational experience with computers and audio/visual is a plus. Training will be provided for those who are not familiar with the equipment.

    ** Employment period: Tuesday, May 21, 2019 - Sunday, August 11, 2019. All Full-Time Conference Assistants are expected to be available for work between these dates. Available to work nights, weekends and holidays as needed.

Important Dates

Below please find a general outline of the application process and important dates regarding our student employment recruitment:

Application Steps Dates
Application Available  January 11th - April 5th 2019 
Application Deadline Friday, April 5th 2019 (12:00pm)
Interviews March 4th - April 10th 2019
Contact Successful Candidates Wednesday, April 15th 2019 

***Mandatory training dates will be communicated at a later date

Apply Now

**Deadline to apply is Friday, April 5, 2019 (12:00pm)